The questions buyers ask before the first order.

Send a brief through the contact form — product, quantity, target price, destination country and, if you have one, the supplier's name or listing. We reply within 24 hours on business days with a scope, a fixed quote and the earliest date we can be on site.

Most clients begin with one shortlist or one inspection. There is no onboarding fee and no commitment beyond the first job.

Three to five hours on site, in this order:

• Verification — business licence, ownership, export records.
• Walkthrough — production lines, equipment, raw material storage, QC station.
• Interview — capacity, lead times, subcontracting, seasonal load.
• Sampling — random pull from finished goods, tested against your spec.
• Report — written findings, photos, video and a recommendation within 24 hours.

Pre-shipment inspections follow the same reporting format but focus on the finished batch: sampling plan, measurement, function tests, packaging and labelling.

Three models, chosen by how much work you need:

• Per inspection — a fixed fee per visit, quoted by city, factory count and product complexity.
• Monthly programme — a set number of visits per month at a lower unit rate, for ongoing production.
• Managed sourcing — a share of the order value, with the pre-shipment inspection included.

We don't publish a rate card. A two-hour check at a workshop outside Yiwu and a full-day audit of an electronics plant are not the same job, and quoting both from one table would mean overcharging the first and cutting corners on the second. Send the factory city, the product and the quantity, and you'll have a written quote within 24 hours — no call required.

Local travel inside the inspection city is included. Outlying districts and other provinces are quoted separately, always before booking. We take no rebate from suppliers — our fee, or our margin, is stated on the quotation before work starts.

See how we're engaged →

No minimum for inspection work — we will check a 200-unit trial order as readily as a 20,000-unit shipment.

For sourcing projects, roughly 500 units per SKU is the point where factory attention and pricing start to make sense. Below that, we handle mixed-container orders where you combine several low-volume items from different suppliers — Yiwu is the usual place to do it.

We don't guarantee a factory will never make a mistake — nobody can. We guarantee that you will know about it before your money is gone.

In practice that means: a written specification both sides sign, major 2.5 / minor 4.0 AQL sampling as the default standard, every defect photographed and classified, and a report you can act on before the balance is paid. Failed batches are reworked and re-inspected at no extra inspection fee.

Yes. Plenty of inspections are suppliers the buyer found themselves — through a marketplace, a trade fair, or a friend's recommendation. We have no relationship with the factory and no incentive to be gentle. If they are solid, the report says so and you can proceed with confidence.

We handle the factory side of shipping: booking coordination, packaging and carton-mark checks, loading supervision and export documents. Your freight forwarder handles the movement and clearance.

If you don't have a forwarder, we can introduce two or three we have worked with for years — you contract them directly, at their rates.

You get the evidence the same day: defect photos, quantities, classification and a corrective action list — enough to stop a release before the balance is paid.

Once rework is done we re-inspect — included in the original fee when it follows a failed first inspection. If the factory cannot fix it, we tell you plainly and help you decide between accepting a discount, reworking elsewhere, or cancelling.

An inspector or sourcing specialist based in the region where your factory is, working to a brief we write and a checklist we agree with you. You deal with one person from first question to final report: one brief, one report format, one point of contact.

If a job needs something we don't provide — accredited lab testing, for example — we say so before quoting, not after.

PayPal, invoiced in USD — it takes any card and needs nothing from you beyond an email address. Bank transfer is possible on larger engagements; agree it in writing before booking. The first job is paid in full before the visit; repeat clients can move to net-7 invoicing.

Every job starts with a written quotation stating the site, scope, fee and deliverables — that document is the contract, and it doesn't change afterwards. NDAs are signed on request, yours or ours.

No — but say so in your first message, because it changes the advice we give. We inspect, verify and coordinate; we are not a freight forwarder, a customs broker or a law firm, and we will tell you where those are needed.

For a first order the sequence we recommend is: supplier check → sample → one pre-shipment inspection. It prevents most of the expensive mistakes, and it doesn't require you to fly anywhere.

Yes. If a factory checks out, the report says so and you can proceed with confidence. We would rather lose a repeat visit than write a report that invents problems to justify the fee.