Terms of service

Last updated: 12 November 2026

These terms apply to inspection, quality control and sourcing services provided by [Company legal name] ("JR Sourcing", "we"). By booking a service you accept them. Where a signed quotation or service agreement differs, that document prevails.

1. Scope

We act as an independent representative of the buyer. We are not the seller, manufacturer, importer of record or customs broker, and we do not take title to goods. Work is defined in a written quotation stating the site, date, product, sampling plan and deliverables.

2. What an inspection is — and is not

An inspection is a statistical sample of a defined lot on a specific date, conducted against the specification you provide. It is not a guarantee that the entire lot conforms, nor a certification of the factory's future performance.

• Defects outside the sampling plan, or appearing after the inspection, are outside our responsibility.
• We report what we observe. We do not audit the factory's financial standing or legal compliance unless expressly engaged to do so.
• Any laboratory testing or certification is arranged with third parties and provided at cost.

3. Your responsibilities

• Provide a written specification, approved sample or reference that defines "acceptable".
• Ensure the factory grants access to the relevant areas on the agreed date.
• Give us accurate product and order information — an inspection against the wrong spec is not our error.
• Respond to reports and give instructions within a reasonable time.

4. Quotes, fees and payment

Fees are confirmed in writing before any work starts, in one of two forms: a fixed fee per inspection, or a percentage of the product value of an order we manage, with the pre-shipment inspection included. Where the percentage basis applies, the order value is the figure on the supplier invoice we are managing, stated in the quotation. Freight, duties, bank charges and third-party testing are not included in either fee and are billed at cost, itemised. First engagements are payable in full in advance; subsequent work may be invoiced on net-7 terms at our discretion. Payment is by PayPal, or by bank transfer where agreed in writing before booking, in USD unless agreed otherwise. Bank and payment-provider charges are borne by the payer.

We take no commission, rebate or payment of any kind from factories or trading companies. Our only remuneration is the fee you pay us.

5. Scheduling and cancellation

Standard notice is three working days. Cancellation more than 24 hours before the scheduled visit is refunded in full; later cancellation is charged at 50% because travel and inspector time are already committed. If we cannot attend for any reason, you pay nothing and we rebook at the earliest date.

6. Reports and intellectual property

You receive a perpetual licence to use the report and its photographs for your own business purposes, including sharing with your customers and marketplaces. We may retain copies for our records and may use fully anonymised details (no client name, no factory name, no pricing) for training and illustrative purposes, including showing prospective clients how we work.

7. Re-inspection

Where a batch fails and the factory reworks it, one re-inspection at the same site is included in the original fee, provided it takes place within 30 days.

8. Limitation of liability

To the maximum extent permitted by law, our total liability arising from any job is limited to the fee paid for that job. We are not liable for indirect or consequential losses, including lost profit, lost orders, chargebacks, storage, freight or customer claims.

Nothing in these terms excludes liability for fraud, wilful misconduct, or anything that cannot lawfully be excluded.

9. Confidentiality

We keep your identity, product designs, supplier names and commercial terms confidential and will sign a mutual NDA on request. We do not disclose one client's suppliers to another.

10. Termination

Either party may end an ongoing engagement with 14 days' written notice. Work already performed remains payable. Reports already delivered remain yours to use.

11. Governing law

These terms are governed by the laws of [jurisdiction]. The parties will first attempt to resolve any dispute in good faith; failing that, disputes are referred to [arbitration body / courts of venue].

12. Changes

We may update these terms; the version in force is the one published when you book. Material changes will not apply retroactively to work already commissioned.